autoplo

Contact Autoplo

We're a small team and we read every message.
Expect a reply within one business day.

How to reach us

Email
[email protected]
Questions, billing, technical help, feedback
Already a customer?
Message us in the app
Settings › Contact — we reply in the same thread

Response times

We aim to respond within one business day.
For urgent account issues, include your registered email in the subject line.


What we help with

Autoplo is a marketing assistant for UK service businesses — salons, barbers, gyms, spas, clinics, pet groomers, trades, coaches and more. Everyone gets the same full product at £30/month: automated marketing skills, social publishing across Instagram, Facebook, TikTok, Google Business and WhatsApp, one inbox for every message, a client list that flags who’s drifting away and Meta Ads and Google Ads management.

Plo, your assistant inside Autoplo, studies your social posts to learn your tone, reads your calendar to find quiet slots and drafts emails, posts, DM replies and ad campaigns. Nothing sends without your approval. If you have a question about any of this, or anything else about your account, email us at [email protected].

✓ Social media posting & scheduling ✓ Booking and calendar sync ✓ Client re-engagement emails ✓ DM & review replies drafted by Plo ✓ Meta Ads & Google Ads management ✓ Weekly business briefing ✓ Client CRM & risk scoring ✓ Billing & account questions

Common questions

How do I cancel my subscription?

Log in, open Account & billing and tap Cancel subscription. You keep everything until the end of the month you’ve paid for, then it stops. No retention calls, no hoops.

I connected the wrong Instagram account — how do I fix it?

Go to Settings › Socials, disconnect the account, then reconnect with the correct one. Your approval queue and post history update automatically within a few minutes.

Can I get a refund?

We don't offer refunds for partial billing periods, but if something went wrong on our end email us and we'll make it right.

Is Autoplo GDPR-compliant?

Yes. Autoplo is UK-hosted and ICO-registered. We process your data only to provide the service. See our Privacy Policy for full details.

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